Support
SDC is on a constant journey to provide its customers with unrivaled facilities and state of the art services that add to their business transactions and everyday operations. The Corporate Customer Care & Support Center is a step towards our mission.
We at SDC have formed a separate support center to provide 24 hours a day, 7 days a week problem resolution. Your support queries are forwarded to skilled and experienced technical personnel who are committed 24/7 throughout the year.
You can now submit your support queries at
support@software-development-canada.com or click this Software Development Canada. contact link to fill out a form and submit directly to our inbox which is checked on a regular and frequent basis.
Our strategy at this center is to ensure minimum turn around time for problem rectification. Initially we locate the problem at our end; followed by investigation of the problem at the installation at the customer's end. As soon as the problem is confirmed, immediate steps are taken to rectify it. If the nature of the problem permits, the technical personnel will provide solution over the phone to minimize resolution time. Otherwise, an engineer will immediately be sent to the site for resolution of the problem.
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